These terms and conditions (the “Terms and Conditions”) govern the use of www.csif.org (the “Site”).
This Site is owned and operated by Calgary Society of Independent Filmmakers. This Site is an
ecommerce website.

By using this Site, you indicate that you have read and understand these Terms and Conditions and
agree to abide by them at all times.
Intellectual Property
All content published and made available on our Site is the property of Calgary Society of
Independent Filmmakers and the Site’s creators. This includes, but is not limited to images, text, logos,
documents, downloadable files and anything that contributes to the composition of our Site.
Acceptable Use
As a user of our Site, you agree to use our Site legally, not to use our Site for illegal purposes, and not

– Harass or mistreat other users of our Site;
– Violate the rights of other users of our Site;
– Violate the intellectual property rights of the Site owners or any third party to the Site; –
Hack into the account of another user of the Site;

– Act in any way that could be considered fraudulent; or
– Post any material that may be deemed inappropriate or offensive.
If we believe you are using our Site illegally or in a manner that violates these Terms and Conditions,
we reserve the right to limit, suspend or terminate your access to our Site. We also reserve the right to
take any legal steps necessary to prevent you from accessing our Site.
User Contributions
Users may post the following (but not limited to) information on our Site:

– Photos;

– Videos;

– Scripts;

– Member comments and feedback;

– Reels;

– Projects;

– Collections.
By posting publicly on our Site, you agree not to act illegally or violate these Terms and Conditions.
When you create an account on our Site, you agree to the following:
1. You are solely responsible for your account and the security and privacy of your account,
including passwords or sensitive information attached to that account; and
2. All personal information you provide to us through your account is up to date, accurate, and

truthful and that you will update your personal information if it changes.

We reserve the right to suspend or terminate your account if you are using our Site illegally or if you
violate these Terms and Conditions.

Sale of Goods And Services
These Terms and Conditions govern the sale of goods and services available on our Site.
The following goods are available (but not limited) to on our Site:

– Film;
– Merchandise;
– Gift Certificates; and
– Memberships.
The following services are available on our Site:
– Equipment Rentals;

– Facility Rentals; and

– Hotel Requests.
The services will be paid for in full when the services are ordered.
These Terms and Conditions apply to all the goods and services that are displayed on our Site at the
time you access it. This includes all products listed as being out of stock. All information, descriptions,
or images that we provide about our goods and services are as accurate as possible. However, we are
not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of
all goods and services we provide. You agree to purchase goods and services from our Site at your own

We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel
your order and have already processed your payment, we will give you a refund equal to the amount
you paid via the payment method used to make the transaction. You agree that it is your responsibility
to monitor your payment instrument to verify receipt of any refund.

User Goods and Services
Our Site allows users to sell goods and services. We do not assume any responsibility for the goods and
services users sell on our Site. We cannot guarantee the quality or accuracy of any goods and services
sold by users on our Site. However, if we are made aware that a user is violating these Terms and
Conditions, we reserve the right to suspend or prohibit the user from selling goods and services on our

We accept the following payment methods on our Site:
– Credit Card.

When you provide us with your payment information, you authorize our use of and access to the
payment instrument you have chosen to use. By providing us with your payment information, you
authorize us to charge the amount due to this payment instrument.
If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to

cancel or reverse your transaction.

Shipping and Delivery
When you purchase goods from our Site, the goods will be delivered through one of the
following methods:
– Standard, There will be a minimum $30.00 rate delivery fee. Delivery times vary..
Delivery will take place as soon as reasonably possible, depending on the delivery method selected.
Delivery times may vary due to unforeseen circumstances. Please note that delivery times do not
include weekends and statutory holidays.
You will be required to pay delivery charges in addition to the price for the goods you purchase.
You are required to provide us with a complete and accurate delivery address, including the name of the
recipient. We are not liable for the delivery of your goods to the wrong address or wrong person as a
result of you providing us with inaccurate or incomplete information.

Refunds for Goods
Refund requests must be made within 30 days after receipt of your goods.
We accept refund requests for goods sold on our Site for any of the following reasons:
– Good is broken;

– Good does not match description;
– Good is the wrong size;
– Purchaser changed their mind; or
– Good does not meet the purchaser’s expectations.
Refunds do not apply to the following goods:
– Film.

Refunds for Services
We provide refunds for services sold on our Site as follows:
– Equipment Rental:
Should an equipment rental request need to be withdrawn, or canceled, for any reason, refunds
shall be issued for advance payment, where the equipment rental has been withdrawn or
canceled prior to 24 hours notice in advance of the rental.
Refunds shall not be issued for any returned rental once a Lease Agreement is complete and
executed and equipment has left the CSIF offices, with the exception for consideration of
individual equipment rental items that proved to be faulty or unusable through no fault of
the renting party.
Any refunds will be issued in the same manner of payment by which it was received (cash,
credit card, debit, et al) and are subject to processing time of the payment system in order to be
received back to the renting party.

Returns can be made in person at the following location(s): At the CSIF office.
Returns can be made by mail. To return a good by mail, follow the following procedure:
Pack your goods. Go to your nearest post office and pay the necessary postage.
Consumer Protection Law
Where the Consumer Protection Act, or any other consumer protection legislation in your jurisdiction
applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and
remedies under that legislation. These Terms and Conditions will be read subject to the mandatory
provisions of that legislation. If there is a conflict between these Terms and Conditions and that
legislation, the mandatory provisions of the legislation will apply.
Limitation of Liability
Calgary Society of Independent Filmmakers and our directors, officers, agents, employees, subsidiaries,

and affiliates will not be liable for any actions, claims, losses, damages, liabilities and
expenses including legal fees from your use of the Site.
Except where prohibited by law, by using this Site you indemnify and hold harmless Calgary Society of
Independent Filmmakers and our directors, officers, agents, employees, subsidiaries, and affiliates from
any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use
of our Site or your violation of these Terms and Conditions.
Applicable Law
These Terms and Conditions are governed by the laws of the Province of Alberta.
If at any time any of the provisions set forth in these Terms and Conditions are found to be
inconsistent or invalid under applicable laws, those provisions will be deemed void and will be
removed from these Terms and Conditions. All other provisions will not be affected by the removal
and the rest of these Terms and Conditions will still be considered valid.

These Terms and Conditions may be amended from time to time in order to maintain compliance
with the law and to reflect any changes to the way we operate our Site and the way we expect users to
behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a
notice on our Site.

Contact Details
Please contact us if you have any questions or concerns. Our contact details are as follows:
(403) 205-4747
#100 – 1725 10 Avenue SW

You can also contact us through the feedback form available on our Site.

Effective Date: 6th day of July, 2022